F.A.Q.

Step 1. Call us at 416-455-0683 for your free 20-minute consultation!

Step 2. After the consult, decide if/how you'd like to get started with us, or if you'd like to think further about it.

Step 3. Get the results you seek!

Your best training options with us depends primarily on your location. If you live close enough to The Athlete Matrix in Mississauga, you are welcome to join us for training in this high-quality facility. If you prefer in-house or in-condo training, that may be the best fit. And of course, if you live outside of the area, we have great success with online/phone consulting as well, and we are proud to offer extremely high-quality online/phone consulting. Also, it’s worth noting that our ‘Most Popular Packages’ are truly our Most Popular Packages, and that is for good reason. Most clients find these packages to fit best for them, and they find great success and great satisfaction with these programs. If you’re wondering which package to select for a specific service-type, consider the Most Popular Package, sincerely.

In-Person Training sessions are 55 minutes in length. Phone Consultation Session length is mutually determined by the coach and client together. For example, some people prefer to have more-frequent, 20-minute sessions. Other people prefer less-frequent, 30-minute sessions. While others prefer weekly (or multiple-weekly in some cases), deep-dive, 60-minute sessions.

We use Square, the most popular off-site credit card processing company in North America. Square allows clients to safely & securely store their credit card information directly to Square, and allows us to safely and clearly bill our clients on an automatic, bi-weekly basis in-advance of sessions. This allows for seamless and clear billing logistics, which allows for the Programming & Client Results to be the number 1 priority for all of us. This is part of the reason we have Excellent Client Success.

A great coach is a coach who provides the following at a uniquely valuable level:

*Ask our clients all update-related questions at the start of each session.

*Provide program adjustments as our clients evolve and improve

*Maintains consistency with scheduling

*Makes client success and happiness the number 1 priority

*Ensures billing payment process is smooth and clear to client

A great client is a client who engages in the following:

*Asks us many questions as questions arise. (So that the client understands each reason for each aspect of their unique programming.) (No questions are bad questions).

*Maintains consistency with scheduling

*Wants to make progress, improve performance, and learn more about any road blocks they may have had in the past.

*Makes client success and happiness the number 1 priority (sound familiar?)

*Ensures billing payment process is smooth